No. You cannot turn off Google reviews for your business. There is no setting inside Google Business Profile that disables them, hides them, or lets you opt out. Not a privacy toggle, not a paid upgrade, not a support ticket that fixes it. Every Business Profile ships with a reviews section, whether the owner wants one or not.
Why there is no off switch
Google Business Profile is not your website. It is Google's product, built to answer one question for whoever is searching: is this business any good? Reviews are the mechanism behind that answer, so removing the mechanism would break what the product is for. That holds whether you run a five-location chain or a one-person plumbing outfit. The reviews tab is on by default, and it stays on.
People search this question in a dozen phrasings: hide Google reviews, disable Google Business Profile reviews, opt out of Google star ratings, turn off Google review notifications. They all land on the same answer, because they are all asking the same thing.
The one real exception
There is a narrow scenario where Google pauses reviews on its own, and it is worth naming because people mistake it for an off switch. If Google's systems detect an unusual spike of new reviews landing on one profile in a short window, the signature of a coordinated attack, Google can temporarily stop accepting new submissions on that specific listing.
This is Google protecting the integrity of its own data, not a feature a business requests or activates. It lifts once Google's systems decide the spike has passed, and it does nothing for reviews already posted before the pause kicked in. If you are dealing with that kind of coordinated flood right now, our guide on what to do when your business gets review-bombed covers the response in detail.
What you can actually do about bad reviews
Since the reviews tab is not going away, two things sit inside your control. First, respond. A calm, specific public reply next to a bad review does more for a hesitant customer than the star rating itself. It signals that someone is actually running the account and that complaints get addressed rather than ignored.
Second, deal with what should not be there. Google's own content policy bans fake reviews, reviews from people with no real experience of the business, off-topic rants, conflicts of interest (a competitor, a fired employee, an ex-partner), and extortion attempts. A review that breaks one of those rules is removable. A review that is simply negative and true is not, no matter who asks Google or how many times.
We cannot turn reviews off. We can take down the ones that should not be there.
Between January and May 2026 we removed 1,427 reviews at a 100% success rate on reviews that included text, for $450 per review, paid only after Google confirms it is gone. Median turnaround is 4 days, with a 3 to 7 day range. Rating-only reviews with no written text fall outside what any removal process can act on, and neither we nor anyone else can take down a review that is simply negative and true.
Stop looking for the switch. It is not buried in a settings menu, and nobody legitimately sells access to one. Point the energy at what is actually fixable: answer what you can defend in public, and get the policy-violating reviews down within days instead of hoping a new search turns up a button that was never there.